How to Find Local Carpet Cleaners

by Admin on April 27, 2011

Hiring professional local carpet cleaners can be challenging because you never quite know what you are going to get until the job is done. Not all cleaners are created equal and there are a number of factors which will determine the quality of their work. If you are currently looking for local carpet cleaning then the following tips should help you make your decision a little easier.

A Word About Quality

When it comes to carpet cleaning many people want the best quality cleaning at the absolute lowest price. While this is ideal they do not often go hand-in-hand. Delivering a superior cleaning often costs the carpet cleaner more money in the form of high quality equipment and the best cleaning solutions. Your carpet is a very expensive investment in your home and if you want to maintain it properly you should expect to pay a little more for a quality cleaning.

Carpet Cleaning Equipment

The equipment which the carpet cleaner uses may give you an idea in advance of the type of cleaning you should expect. Portable carpet cleaning machines which are brought into the home typically will not deliver the best cleaning. These machines simply do not have the heat and the suction that a truck-mounted carpet cleaner can deliver. There may be cleaners who utilize portable machines which deliver the best cleaning in your area; however, as a general rule you should look for a cleaner with a truck mount. Also, if there are low moisture cleaners in your area they should be some of your first choices when trying to decide who to use. These cleaners specialize in using a fraction of the moisture the typical steam cleaner would use, but can still deliver a great cleaning by utilizing quality cleaning solutions and agitation. Finally, many cheaper carpet cleaning solutions will leave a sticky residue in the carpet which may cause your floors to get dirty even faster after a cleaning. Look for local carpet cleaning companies which feature residue free solutions. They may also call themselves dry carpet cleaners.

How to Find Local Carpet Cleaners

Instead of going straight to the Yellow Pages and calling every carpet cleaner in the book and asking how much they charge here are a few different places you can gather information on how to find a local carpet cleaner.

• Referrals- asking for referrals from friends, neighbors, and coworkers is one of your best options when looking for a local cleaner. These resources can provide you with several names of local cleaners which you can trust to deliver a good cleaning at a fair price.

• Yellow Pages- you can use the Yellow Pages to gather further information about carpet cleaning companies in your area by looking at the ads and finding the websites of the companies. Visit these websites to see if they have a professional looking website with lots of information. This can be a great resource to gather information about the company before making a phone call.

• Web Search- if you have the names of a few companies which you might like to use try doing a web search with the company’s name in quotes. This should deliver a few results from sites which rate companies and also blog or forum posts about the companies. Do not be afraid of a few negative comments since even the greatest companies can not please everyone. However, if there are a large amount of negative comments about a company it may be time to cross them off the list.

What to Ask

Once you have narrowed your list down to three or four local carpet cleaners it is time to make some phone calls. If you do not already know what type of equipment they use from your initial research this is the time to ask. Remember that a low moisture system with a truck mount is ideal. Next, ask them what they charge for basic carpet cleaning. Most companies will either charge by the square foot or by the room. Also, ask what is included in the price of the cleaning. Most professional carpet cleaners will follow certain steps through the cleaning process. Be certain that steps such as pre-vacuuming and pre-treating traffic lanes are included. Mention any special circumstances such as pet stains or any other problem stains or damages to the carpet. There will be separate charges to treat these circumstances.

This should help get you started in finding the best local carpet cleaners in your area. Remember not to just go with the company with the lowest price or with an incredibly low priced coupon out of the newspaper. Your carpet may end up in worse shape than before the cleaning. Do some research and increase your chances of a great cleaning.

{ 2 comments… read them below or add one }

Carpet Cleaning State College June 14, 2011 at 2:04 pm

I recommend using a Institute of Inspection, Restoration and Cleaning Certification (IICRC) certified carpet cleaning firm. The IICRC is the professional certification organization for the cleaning and restoration industry. By selecting a certified firm, you at least know that the carpet cleaner has been well trained. Certified firms also promise to follow the IICRC Professional Cleaning Standards, which require several steps be used in the cleaning process. You can find IICRC certified firms on their website. Another good resource is the Carpet and Rug Institute (CRI). This is the trade group of the carpet manufactures and they list Approved Service Providers on their website. Using a IICRC certified firm or a CRI apprived service provider does not guarantee the carpet cleaner will do outstanding work, but it sure does improve the odds. Anyone can buy some cheap equipment and start a carpet cleaning business. Best that you find a carpet cleaner that has some formal training.

Bob Miller August 27, 2011 at 8:03 pm

I would personally never recommend finding a cleaner through the yellow pages. It is just too risky going to a carpet cleaner without knowing what kind of a job they have done for other people. You might want to find names through the yellow pages, and then google search them for possible reviews etc. Otherwise, referrals are the best option in my opinion. Ask your friends and families whose services they requested, and go from there. Carpet cleaning is a sensitive matter, and the wrong cleaners can definitely do as much harm as even destroying a carpet! I definitely second this guide to finding a local carpet cleaner.
– Bob

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